Thank you for submitting your inquiry.
You can track the status of your inquiry here.
You may want to save your case's ticket: 4169_PUMNKUYC
You can track the status of your inquiry here.
You may want to save your case's ticket: 4169_PUMNKUYC
 |
|
|
|
| Case 4169: (Open) PayLoadz Site Feedback | |||
 |
|
|
|
Received 9/8/2007 3:29 AM
From:
"PayLoadz Site Feedback" <kturet@yahoo.com>
Date:
Sat, 8 Sep 2007 03:28:53 -0400
To:
<help@payloadz.com>
Cc:
<kturet@yahoo.com>
Subject:
PayLoadz Site Feedback
Here is the feedback submitted from the PayLoadz web site:
I''m getting very frustrated with your system''s refusal to update my product details after I spend quite a bit of time going through my catalog, item by item, and filling in information such as Affiliate Fee and eBay store listing approval. Why is the Product Details section not updating, and will you please fix the thing? Thank you. Ken Turetzky Replied 9/8/2007 12:39 PM
From:
"" <help@payloadz.com>
Date:
Sat, 08 Sep 2007 12:39:14 -0400
To:
"PayLoadz Site Feedback" <kturet@yahoo.com>
Cc:
<kturet@yahoo.com>
Subject:
Re:(Case 4169) PayLoadz Site Feedback
It is working properly on our end. Be sure you fill in all required
fields when entering teh data and that the URLs you are using point to
valid web locations.
PayLoadz Support Team help@payloadz.com http://www.payloadz.com/help - show quoted text - Received 9/8/2007 1:48 PM
From:
kturet <kturet@yahoo.com>
Date:
Sat, 08 Sep 2007 12:47:20 -0500
To:
help@payloadz.com
Subject:
Re: (Case 4169) PayLoadz Site Feedback
help@payloadz.com wrote:
> It is working properly on our end. Be sure you fill in all required fields when entering teh data and that the URLs you are using point to valid web locations. > > PayLoadz Support Team > help@payloadz.com > http://www.payloadz.com/help Payloadz: Well, you know what? It's not working properly on my end. But perhaps you can take a few minutes to help a customer. I'd like to provide an affiliate fee of 15 cents per mp3 track. I enter .15 in the Affiliate Fee field. I select the Save Product Information button. I check Product Details and it shows .00 in the Affiliate Fee field. I'd like to add my item to the PayLoadz eBay Store. I select the box labeled "Check this box to list this item in the PayLoadz eBay Store." I select the Save Product Information button. I check Product Details and the PayLoadz eBay Store box is UNCHECKED. Perhaps you can tell me why I am unable to update my Product Information, even though it;s "working properly" on your end. Thank you. Ken Turetzky Replied 9/8/2007 2:05 PM
From:
"" <help@payloadz.com>
Date:
Sat, 08 Sep 2007 14:05:30 -0400
To:
kturet <kturet@yahoo.com>
Subject:
Re:(Case 4169) PayLoadz Site Feedback
In order to use an affiliate fee, you need to add an affiliate URL.
PayLoadz Support Team help@payloadz.com http://www.payloadz.com/help - show quoted text - Received 9/8/2007 8:22 PM
From:
kturet <kturet@yahoo.com>
Date:
Sat, 08 Sep 2007 19:21:24 -0500
To:
help@payloadz.com
Subject:
Re: (Case 4169) PayLoadz Site Feedback
help@payloadz.com wrote:
> In order to use an affiliate fee, you need to add an affiliate URL. > PayLoadz Support Team > help@payloadz.com > http://www.payloadz.com/help > > By what stretch of imagination have you determined that I don't have an affiliate url? I DO have an affiliate url, which I included in my product description. Is this what you do in place of tech support -- make lazy, incorrect assumptions? Please refer this case to Shannon, founder of Payloadz. If this is Shannon responding to my e-mails, God help us all. Ken Turetzky - show quoted text - Replied 9/8/2007 8:32 PM
From:
"" <help@payloadz.com>
Date:
Sat, 08 Sep 2007 20:32:21 -0400
To:
kturet <kturet@yahoo.com>
Subject:
Re:(Case 4169) PayLoadz Site Feedback
Did you try entering the affiliate URL in the little field labeled "AFFILIATE URL"?!
If that's our average user's reading comprehension level- God help us. PayLoadz Support Team help@payloadz.com http://www.payloadz.com/help - show quoted text - Received 9/8/2007 10:10 PM
From:
kturet <kturet@yahoo.com>
Date:
Sat, 08 Sep 2007 21:09:59 -0500
To:
help@payloadz.com
Subject:
Re: (Case 4169) PayLoadz Site Feedback
You're insane, aren't you. Or this is a big gag. The idea that you're
running a business is a big put-on. I finally figured out your act. You're not really an incompetent, anonymous, useless asshole. You're the funniest practical joker on the planet. help@payloadz.com wrote: > Did you try entering the affiliate URL in the little field labeled "AFFILIATE URL"?! > > If that's our average user's reading comprehension level- God help us. > > PayLoadz Support Team > help@payloadz.com > http://www.payloadz.com/help > > - show quoted text - Replied 9/9/2007 11:14 AM
From:
"" <help@payloadz.com>
Date:
Sun, 09 Sep 2007 11:14:18 -0400
To:
kturet <kturet@yahoo.com>
Subject:
Re:(Case 4169) PayLoadz Site Feedback
Definitely funnier than the material you put out.
PayLoadz Support Team help@payloadz.com http://www.payloadz.com/help - show quoted text - Received 9/9/2007 12:15 PM
From:
kturet <kturet@yahoo.com>
Date:
Sun, 09 Sep 2007 11:14:52 -0500
To:
help@payloadz.com
Subject:
Re: (Case 4169) PayLoadz Site Feedback
Seriously, now that we have all that out of our systems, please check
your forms. The affiliate fee field will not accept a "cents" figure such as ."15" or ".25", but it will accept a dollar amount. This is the case with all of my items except one. So you've got some fixing to do. Thanks. help@payloadz.com wrote: > Definitely funnier than the material you put out. > > PayLoadz Support Team > help@payloadz.com > http://www.payloadz.com/help > > - show quoted text - Replied 9/9/2007 12:19 PM
From:
"" <help@payloadz.com>
Date:
Sun, 09 Sep 2007 12:19:26 -0400
To:
kturet <kturet@yahoo.com>
Subject:
Re:(Case 4169) PayLoadz Site Feedback
Let us know which items you want which amount applied to and we will do it for you.
PayLoadz Support Team help@payloadz.com http://www.payloadz.com/help - show quoted text - Received 9/9/2007 1:03 PM
From:
kturet <kturet@yahoo.com>
Date:
Sun, 09 Sep 2007 12:03:31 -0500
To:
help@payloadz.com
Subject:
Re: (Case 4169) PayLoadz Site Feedback
help@payloadz.com wrote:
> Let us know which items you want which amount applied to and we will do it for you. > > PayLoadz Support Team > help@payloadz.com > http://www.payloadz.com/help Affiliate fee of 15 cents (.15) applied to: LWIM0002-LWIM0006 SING0007-SING0008 Thanks. > > - show quoted text - Replied 9/9/2007 5:48 PM
From:
"" <help@payloadz.com>
Date:
Sun, 09 Sep 2007 17:48:58 -0400
To:
kturet <kturet@yahoo.com>
Subject:
Re:(Case 4169) PayLoadz Site Feedback
|
||
| Case | Status | Date Opened |
|---|---|---|
| 4169 | Open | 9/8/2007 3:29 AM |